Privacy Policy

Effective Date: 2025

True Home Acquisitions (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you interact with our services, including appointment confirmations, reminders, and promotional communications.

1. Information We Collect

We may collect the following information directly from you:

Contact Information: Name, phone number, email address, and mailing address.

Appointment Details: Date, time, and type of scheduled appointments.

Marketing Preferences: Your opt-in/opt-out choices regarding promotional messages.

We do not knowingly collect sensitive personal information unless strictly necessary and with your consent.

2. How We Use Your Information

We use your information solely for:

Sending appointment confirmations and reminders.

Delivering promotional offers and marketing communications (if you have opted in).

Maintaining compliance with applicable laws and regulations.

3. Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your information based on:

Consent (for promotional communications).

Legitimate Interest (for appointment confirmations/reminders).

Legal Obligation (when required by law).

4. Your Rights

You have the following rights:

Under GDPR (EU/EEA residents):

Access, correction, deletion, and restriction of your data.

Data portability.

Withdraw consent at any time (for marketing).

Under CCPA (California residents):

Right to know what personal information we collect, use, and share.

Right to request deletion of your personal information.

Right to opt out of the sale or sharing of personal information.

Right to non-discrimination for exercising your privacy rights.

To exercise your rights, contact us at [email protected] or call +1 503-917-3169.

5. Data Sharing & Disclosure

We do not sell your personal information. We may share data only with:

Service Providers who help deliver our communications.

Legal Authorities when required by law.

6. Data Retention

We retain your personal data only as long as necessary for the purposes stated above or as required by law.

7. Data Security

We use industry-standard safeguards to protect your personal information against unauthorized access, disclosure, or misuse.

8. Children’s Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be effective upon posting the revised version.

10. Contact Us

If you have questions about this Privacy Policy or your rights, please contact us at:

True Home Acquisitions
10027 SE Knight St, Portland, Oregon, US, 97266
Phone: +1 503-917-3169
Email: [email protected]